Many bosses see the need for organizational changes.
However, their employees do not. Organizational changes cannot take place if the bosses do not help the employees overcoming resistance to change.
What are the techniques for overcoming resistance to change in the workplace?
When a rumor starts among the employees, it is almost impossible to get rid of the destructive effect of the rumor without good communication.
The management has to acknowledge the fear, and communicate the reasons for change. They can do so by emails, newsletter, and meeting.
Misinformation affects the morale of the employees in the workplace.
Nobody can work happily if he fearslosing his job.
That is why the management has to ensure that changes do not always mean downsizing the workforce. Organizational changes take place to improve profits, and not just to axe jobs.
Allow the employees to participate in making changes is one of the best ways for overcoming resistance to change.
For example, the employees can attend training, so that they know how the new system works. They can return to the workplace, and teaches other employees.
They can participate in the initial planning so that the new system meets the operational needs perfectly.
It is important to hold forums to facilitate fruitful discussion.
Even if you do not allow formal discussion, the employees are going to talk about it. The problem is that when nobody facilitates the discussion, negativity takes roots, and affect the mood of everyone.
The management has to train the facilitators so that they know how to handle the group of unhappy employees.
They have to tackle the fear of the unknowns of the employees. They have to convince and reason with the employees that change is good for everyone, not just the bosses.
Many people tendto personalize matters. That means they know mentally that a change is good. However, they refuse to accept it emotionally.
When the labor union steps in to voice out their resistance to changes, the management has to resort to negotiation.
That is especially when organizational changes affect the livelihood of many workers.
It is impossible to promise jobs to all employees if the company is shutting down a major production line.
The negotiation will central on the excess manpower, and the training needs of existing employees.
Coercion is not the best way for overcoming resistance to change in the workplace.
It is likely to work only on a minority.
That means most of the employees buy in to the needs for changes, and they are willing to participate in the change.
However, when a stubborn minority refuses to give in, coercion is the only solution.
If the company does not use coercion, the minority will affect the majority, and the needed
organizational changes will not take place.
Scheng1 is a passionate blogger from Singapore. Rich in every sense reveals my deep desire in enjoying life, and be rich in every possible ways.